Shipping & Returns
ATTENTION
HARD MOTORSPORT WILL NOT BE RESPONSIBLE FOR PAYING FOR LABOR COST OR ANY INCIDENTAL COST (INCLUDING DAMAGE TO OTHER PARTS) DUE TO ANY CIRCUMSTANCES WHATSOEVER. OUR LIMIT OF LIABILITY IS THE COST OF THE PRODUCT ORDERED. Labor cost is the sole responsibility of the customer. If you bring it to a mechanic, always remember that a GOOD mechanic will make sure it is the correct and a quality part before installing it. If you do not agree to this policy, simply return prior to installation.
HARD MOTORSPORT TERMS & CONDITIONS
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SHIPPING OPTIONS
Qualifying shipping options are displayed in your shopping cart at the time of purchase.
Due to possible delivery restrictions in your area, some options may not be offered at the courier level regardless of what the live quoting on our website may display.
We reserve the right to use the courier of our choice to best match the service requested upon purchase. We do not guarentee NEXT DAY delivery, but we will do our best to get your product to you as fast as possible.
Expedited delivery options apply only to the courier service. Order processing may take 2-4 days. We will notify the buyer of any additional lead time needed due to delays or product availability.
RETURNS POLICY
You will need to call and speak with a HARD Motorsport representative to explain the issue with your item and your reason for requesting a return. Unauthorized returns will not be accepted. Authorized returns are processed ONLY after the item is recieved at HARD Motorsport and inspected carefully. HARD Motorsport reserves the right to deny a return request. Returns requests must be made within 3 business days of receiving the product.
To inquire about a return, reply to your order confirmation or email sales@hardmotorsport.com
Returned parts must be unused, in original condition, and in original packaging, and received by HARD Motorsport no later than 30 days after item shipment. No returns are allowed on custom built products or custom orders. Returned items are thoroughly inspected before a refund is issued.
A 20% restocking fee of the full item purchase price will be charged to all returns not due to our error.
There is no refund for any shipping charges on returned items.
DEFECTIVE or INCORRECT PRODUCT
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date shipment. We are NOT responsible for incorrect vehicle fitment. It is the buyers responsibility to confirm fitment before purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of shipment. Defective or incorrect parts will be exchanged upon receipt of the returned part at our expense. Please inspect your merchandise upon receipt to detect any possible issues. Issues discovered outside of the 30 day window may be offered discounted replacment. It is important to inspect your items upon delivery for accuracy.
LATE DELIVERY OF THE CARRIER
We are NOT responsible for late delivery of the carrier nor will file a claim with any carrier to refund your shipping cost due to the lateness of the package for any reason.
SHIPPING / RECEIPT OF GOODS
We will do our best to ship all orders within 4 Business Days of Original Order date unless otherwise notified. Backorder fullfilment and shipping will occur as soon as product is made available. HARD Motorsport cannot be held responsible for backorder delays or make guarantees of availability or product delivery.
HARD Motorsport reserves the right to ship items with any selected carrier. Orders may ship without the requirement of signature authorization unless otherwise requested by the buyer. If requested, the buyer agrees to pay any additional charges for such service. Items delivered to the buyers indicated shipping address, without signature authorization, becomes the property of the buyer. Any such incidence that occurs after delivery is the sole responsibility of the buyer. HARD Motorsport cannot be held responsible for lost or stolen items once delivered to the buyer. Your use of this site to purchase product indicates your acceptance and full understanding of these terms.
DAMAGED PRODUCT
For products that are damaged during shipping, you must file a claim with the shipping provider. A resolution will be completed by the shipping company. Defective Products: See above.
FAILED DELIVERY
HARD Motorsport cannot be held responsible for failed delivery of orders due to address error, delivery restrictions, unclaimed by the recipient, unpaid duties and fees, or unsuccessful shipment notifications and updates. These determinations are made by the couriers and are beyond the control and influence of HARD Motorsport. Undelivered packages/items remain the property of the buyer even if the courier holds unclaimed/undelivered items. The buyer may request to arrange re-shipment at their expense, or may request to initiate a return. Returns are subject to restocking fees and will be treated the same as other returned shipments. See RETURN POLICY above.